Top of Main Content

Faculty/Staff Account Access Request Form

Account Request Form


Are you a faculty/staff member that is unable to successfully log-in to Mason360? If you have recieved the following error message:

You logged on to your school portal successfully, but we cannot find your profile in Mason360. Please reach out to your school administrator to be added to Mason360 or contact us if you have any questions:


Prior to filling out this form, make sure you attempt to log-in. If you get the above error message, proceed with filling out the account access request form. If you have additonal questions or concerns related to your account type, make sure to select 'Account Type' and submit or contact

Upon submission, please allow 1-3 business days to review your account request. 

  • Review Submission
  • Verify Faculty/Staff Status
  • Decision

Only current Mason Faculty/Staff members can submit this access form.

If you are a community member, alumni, prospective student, current student, your request will not be processed/rejected.